Q. Who will I work with during my treatment? 

You will be 1-on-1 with your physical therapist.  We do not employ aids or assistants because we believe you should spend your time with your physical therapist in order to optimize your treatment.

Q. What can I expect during my first appointment?

Your first visit is scheduled for 1 hour to allow adequate time to:

  • Learn about you and your injury: when and how it started, how it is impacting you, and most importantly what you want to get out of your treatment
  • Fully evaluate you
  • And begin treatment.

Q. What can I expect for my follow up appointments?

Time wise, they can range anywhere from 20 minutes to 1 hour, depending on your treatment plan and progress.  During this time you will have a minimum of 30 minutes of 1-on-1 time with your physical therapist.

Although treatment plans are individualized for each patient, generally speaking your appointment will consist of a combination of manual therapy (hands on treatment), exercises and modalities (heat, ice, vasocompression and/or electric stimulation)

Q: What health insurance do you accept?

We are in-network with most major insurance companies. Please call us and we’ll gladly check with your insurance company.

Q. Do I need a doctor’s prescription to see a physical therapist?

Connecticut is a direct access state, which means you can come directly to physical therapy without seeing your physician and getting a prescription first. (Medicare patients require a prescription to be treated) Some major insurance companies will cover direct access physical therapy treatment, however there are several that will require a prescription for your benefits to cover your treatment. Call us with your insurance information and we will be happy to check for you and let you know.




Q. What should I wear?

Something comfortable, loose, easily movable for us to be able to get to the area in pain. For example: if you are coming in for knee pain, please bring or wear shorts, or baggy pants that can be pulled up over the knee. A changing area is available if needed.

Q: How long should I expect to undergo physical therapy?

We believe that each person has unique needs. All patients are carefully evaluated and then an appropriate treatment plan is recommended. At the time of your evaluation, we will be better able to determine an effective timeframe for your treatment. It is always our goal for you to achieve yours in the shortest period possible.

Q: What if I don’t have insurance or do not want to use my insurance?
Our Self-Pay Rates:
First appointment – Evaluation and treatment as needed $120
Follow up treatments per visit – $100