Q. Who will I work with during my treatment? 

You will be 1-on-1 with your physical therapist.  We do not employ aids or assistants because we believe you should spend your time with your physical therapist in order to optimize your treatment.

Q: What health insurance do you accept?

Effective January 1, 2024, we will remain in-network with Medicare, Tricare, Anthem and Auto.  We will be out of network with all other insurances.

Q: What if you are out of network with my health insurance?

We will take payment from you at your visit and then submit an out of network claim on your behalf to your insurance provider.  Depending on your insurance plan, you may be eligible for partial or full reimbursement from your insurer after meeting your deductible and co-insurance requirements.

Q:  How do I know how much I will get back from my insurance?

We suggest you call your insurance company directly and verify with them your out of network coverage.

Q. What can I expect during my first appointment?

Your first visit is scheduled for 1 hour to allow adequate time to:

  • Learn about you and your injury: when and how it started, how it is impacting you, and most importantly what you want to get out of your treatment
  • Fully evaluate you
  • And begin treatment.

Q. What can I expect for my follow up appointments?

Time wise, from January 1, 2024, all appointments slots will be 1 hour.  During this time, you will have up to an hour of 1-on-1 time with your physical therapist, no overlap of the patient before or after.

Although treatment plans are individualized for each patient, generally speaking your appointment will consist of a combination of manual therapy (hands on treatment), exercises and dry needling ( for those needing it)


Q. Do I need a doctor’s prescription to see a physical therapist?

Connecticut is a direct access state, which means you can come directly to physical therapy without seeing your physician and getting a prescription first.


Q. What should I wear?

Something comfortable, loose, easily movable for us to be able to get to the area in pain. For example: if you are coming in for knee pain, please bring or wear shorts, or baggy pants that can be pulled up over the knee. A changing area is available if needed.

Q: How long should I expect to undergo physical therapy?

We believe that each person has unique needs. All patients are carefully evaluated and then an appropriate treatment plan is recommended. At the time of your evaluation, we will be better able to determine an effective timeframe for your treatment. It is always our goal for you to achieve yours in the shortest period possible.